Our Elite team is always eager to help you with any of your needs. When you call Elite you will reach one of our friendly and knowledgeable staff members. We encourage and welcome all customer visits. It’s a great way to meet our incredible team.
Elite celebrates our 5th year anniversary this month. This marks a huge milestone for our company and is evidence of valued partnerships and devoted customers. In order for Elite to continue to provide superior service we have increased our staff from 9 to 27 employees over the last five years. We currently occupy 16,500 square feet with the option to expand an additional 17,000 square feet to continue to meet our customers’ needs.
Elite’s Quality Management System continues to meet the requirements of extensive customer audits, ISO 13485:2003 and ISO 9001:2008 surveillance audits along with a recent scheduled FDA inspection. “All of these are a true testament to the excellence of Elite Biomedical Solutions’ Quality Standards,” states Brenda Compliment, Director of Quality.
• ISO 13485:2003
• ISO 9001:2008
• FDA REGISTERED
• FDA INSPECTED 21CFR820
Elite is annually audited by multiple, national Independent Service Organizations. In addition to the annual audits, Elite receives monthly/quarterly scorecard ratings with a 95% or greater rating. In the last rolling 12-month internal quality KPI, we achieved 99.98% first pass yield. Service warranty return rate KPI is 0.8%. On time delivery for non-OEM products KPI is 98.2%.
Elite continues to bolster its in-house Research and Development. Our mission is to invest in building a world-class organization to better serve all of you.
“We value the close working relationships with our customers to help achieve our #1 goal of patient safety,” states Dan Meiser-Director of Product Development. “We have implemented rigorous processes utilizing risk analysis, risk mitigation, precision equipment, and design controls to ensure new replacement parts’ verification and validation.”
Elite has partnered with an independent lab to quantify, verify and determine our material selection versus the OEM. One of our goals is to select resins that strengthen and ensure that our new replacement parts are more chemically resistant. Elite has the largest new replacement parts’ portfolio and thanks to our customers’ needs, we continue to successfully grow this product list. We encourage the opportunity to pioneer new product ideas with our customers.
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